Café Meroka is made of pure Colombian Coffee and non-dairy creamer manufactured in Holland.

Café Meroka’s ingredients – Coffee beans are sourced from Colombia and the non-dairy creamer from Holland. The processing and mixing are made in Asia to Café Meroka's specifications and quality standards to meet the consumer tasting preferences after 2-year testing of North American consumers. Final packaging is currently done in Canada.

After the coffee mix is sealed in the aluminium foil, the coffee mix is good for two years.

A key ingredient in the unique taste of Café Meroka is the right mix and unique non-dairy creamer. Currently, there are no plans to introduce any products without non-dairy creamer.

We are also looking into the possibility of selling single sachets of Café Meroka.

Café Meroka products, processes and trade marks are the property of Meromart Inc., a privately held Canadian Company.

How can I contact your company?

You can write to us at the following address:

Café Meroka
3551 St. Charles Blvd.
Suite 327
Kirkland, Quebec
Canada H9H 3C4
Phone: 514-738-0812

For general questions about Café Meroka, email us at info@cafemeroka.com or see our Contact Us page for additional contact information.

Does Café Meroka offer its products wholesale to other retailers and resellers?

Café Meroka offers its products to retail stores and to resellers such as Outfitters and outdoors supplies resellers and other wholesalers worldwide at competitive wholesale prices. Inquire about our distribution program at resellers@cafemeroka.com

Who is Kagi?

For website sales on www.cafemeroka.com, Kagi is a reseller of Café Meroka products and acts as one of our sales channel. Kagi is a full fledged online internet store. Kagi sells products created and manufactured by individuals and groups. When you purchase from Café Meroka’s website, you are actually purchasing our products from Kagi, Café Meroka’s is the supplier of the products and Kagi is the reseller of our products. With Kagi as a reseller of Café Meroka products, you are instantly able to buy our products with credit cards, debit cards, cash, checks and money orders from around the world with all the security and safeguards you expect and require.

How do I buy online with my credit card?

You can buy Café Meroka products online using any major credit card or debit card, including Visa, MasterCard, American Express, Discover, Optima, Diner's Club, Carte Blanche, JCB, or Eurocard. Simply add all the items you would like to buy in your shopping cart. In the shopping cart page where all your items appear, click on "Payment Method" and select your credit card type (i.e. "Visa") as your Payment Method from the drop down menu. Then follow the instructions to complete your order.

Kagi utilizes Digital IDs for all secure transactions from established and respected certificate authorities as GeoTrust, Verisign, and Thawte. These certificate authorities ensure that when you order from our Online Order Page using SSL security, your information is safe from interception and alteration. GeoTrust, Verisign and Thawte all offer state-of-the-art, completely dependable security infrastructure.

When you place an order at Kagi, if you click on the GeoTrust logo on the left hand side of the order page, you can see a verification of our up-to-date certificate with GeoTrust. This service allows Kagi to operate as a secure site and have the "https" at the beginning of any URL where you enter your personal details on our site. This security feature ensures that this information is not allowed to go outside of Kagi. Additionally we ensure that you are protected by shielding the details of your payment from others and by blanking out all but the last four digits of your credit card number on our receipts. You can feel more secure ordering through Kagi than ordering almost anywhere else on the internet.

In addition, Kagi is PCI/Visa CISP compliant. Click here to read more about PCI compliance.

How can I join Café Meroka’s Club & mailing list?

You can join our mailing list and stay informed about specials, promotions and new products by entering your email address under Join Club Meroka at cafemeroka.com home page.

Why is info.kagi.com on my credit card statement and not Café Meroka?

When you are purchasing Café Meroka products from our web site at www.cafemeroka.com, you are actually purchasing our products through Kagi. Kagi is our reseller and the financial transaction goes through them. Sometimes when a Café Meroka customer makes a purchase on our website through Kagi, there is often confusion as to the role Kagi plays in the transaction. Kagi is the reseller of our products, however Café Meroka is 100% behind its products and you receive complete support from us. Therefore, when you purchase our products, info.kagi.com will appear on your credit card statement.

How do I pay for my online order by check or money order?

Simply add all the items you would like to buy in your shopping cart. In the shopping cart page where all your items appear, click on "Payment Method" and select "Check" or "Money Order" from the drop down menu. Then follow the instructions to complete your order. You will then be asked to print out your order and mail it in to Kagi's California address with your check or money order.

How do I pay for my online order by cash?

Simply add all the items you would like to buy in your shopping cart. In the shopping cart page where all your items appear, click on "Payment Method" and select "Cash" from the drop down menu. Then follow the instructions to complete your order. You will then be asked to print out your order and mail it in to Kagi's California address with cash.

How can I make a payment for a wholesale order or custom order?

To make a payment for a wholesale order or custom order:

Simply add all the items you would like to buy in your shopping cart. In the shopping cart page where all your items appear, click on "Payment Method" and select from a variety of payment options. Kagi allows you to pay via credit card, debit card, check, money order, wire transfer, and even by phone. Please note that all of your personal and payment information is SECURE, as Kagi utilizes VeriSign to ensure the security of all your online transactions. If you have any questions about submitting a payment for a wholesale or custom order, please contact our Customer Service team at service@cafemeroka.com.

Does Café Meroka ship products internationally?

Yes, we ship products worldwide, for further details please send an e-mail to: service@cafemeroka.com

For most orders, lead time is 2 to 10 business days. For further details click here. For urgent orders, please email service@cafemeroka.com and our Customer Service team will make every effort to expedite the delivery of your order as quickly as possible.

What is your refund policy?

All refund and return requests for items purchased on our website www.cafemeroka.com are handled through Kagi, Refunds are available within 30 days of product purchase by submitting a Refund Request Form to refund@kagi.com.

Click here for information about Kagi's Refund Policy.



	FAQ Q. What is Café Meroka made of? Q. Where is Café Meroka made? Q. When does the coffee mix expire in each package? Q. Where was Café Meroka market tested? Q. What Coffee flavours is available? Q. What other flavours will be available? Q. Does Café Meroka come black? Q. How is Café Meroka sold? Q. Where is Café Meroka Sold? Q. Who has the rights on Café Meroka? Q. How can I contact your company? Q. Does Café Meroka sell its products online to customers? Q. Does Café Meroka offer its products wholesale to other retailers and resellers? Q. Who is Kagi? Q. How do I buy online with my credit card? Q. How do I know that my order is secure and information is safe? Q. How can I join Café Meroka’s Club & mailing list? Q. Why is info.kagi.com on my credit card statement and not Café Meroka? Q. How do I pay for my online order by check or money order? Q. How do I pay for my online order by wire transfer? Q. How do I pay for my online order by cash? Q. How can I make a payment for a wholesale order or custom order? Q. Does Café Meroka ship products internationally? Q. How long will it take for a product to reach me? Q. What is your refund policy? What is Café Meroka made of? Café Meroka is made of pure Colombian Coffee and non-dairy creamer manufactured in Holland. Where is Café Meroka made? Café Meroka’s ingredients – Coffee beans are sourced from Colombia and the non-dairy creamer from Holland. The processing and mixing are made in Asia to Café Meroka's specifications and quality standards to meet the consumer tasting preferences after 2-year testing of North American consumers. Final packaging is currently done in Canada. When does the coffee mix expire in each package? After the coffee mix is sealed in the aluminium foil, the coffee mix is good for two years. Where was Café Meroka market tested? Café Meroka was tested coast to coast in Canada and the United States with over 200 consumers and potential resellers, such as Outfitters, Lodges, as well as individual fishermen and women, hunters, campers, hikers, business people at work, university students, and retired people at home. What Coffee flavours is available? Currently in production we have: Colombian 3-in-1 Cappuccino 3-in-1 What other flavours will be available? In the next six months, we will have: Sugar free Colombian or 2-in-1 Iced Cappuccino Mochacinno 4-in-1 (Coffee, Coco, non-dairy creamer, sugar) Colombian 3-in-1 strong (with less sugar and more coffee) We are also developing: Colombian 3-in-1 light Colombian 2-in-1 light Colombian 4-in-1 French Vanilla or Hazelnut (with & without sugar) Cappuccino 4-in-1 French Vanilla or Hazelnut (with and without sugar) Does Café Meroka come black? A key ingredient in the unique taste of Café Meroka is the right mix and unique non-dairy creamer. Currently, there are no plans to introduce any products without non-dairy creamer. How is Café Meroka sold? Café Meroka is currently sold in the following packages: Box of 12 sachets Multiple boxes of 12 such as: 2 + boxes Case of 12 boxes Case of 36 boxes We are also looking into the possibility of selling single sachets of Café Meroka. Where is Café Meroka Sold? Café Meroka is sold in Canada, the U.S.A. and Asia directly by Cafemeroka.com We are also building the distribution network of resellers such as Outfitters and fishing/hunting outlets and other reseller channels. Who has the rights on Café Meroka? Café Meroka products, processes and trade marks are the property of Meromart Inc., a privately held Canadian Company. How can I contact your company? You can write to us at the following address: Café Meroka 3551 St. Charles Blvd. Suite 327 Kirkland, Quebec Canada H9H 3C4 Phone: 514-738-0812 For general questions about Café Meroka, email us at info@cafemeroka.com or see our Contact Us page for additional contact information. Does Café Meroka sell its products online to customers buying from home? You can shop from the comfort of your home, you can buy online from www.cafemeroka.com using any major credit card, including Visa, MasterCard, American Express, and other major credit cards. Our order page is http://www.cafemeroka.com/buynow.html Does Café Meroka offer its products wholesale to other retailers and resellers? Café Meroka offers its products to retail stores and to resellers such as Outfitters and outdoors supplies resellers and other wholesalers worldwide at competitive wholesale prices. Inquire about our distribution program at resellers@cafemeroka.com Who is Kagi? For website sales on www.cafemeroka.com, Kagi is a reseller of Café Meroka products and acts as one of our sales channel. Kagi is a full fledged online internet store. Kagi sells products created and manufactured by individuals and groups. When you purchase from Café Meroka’s website, you are actually purchasing our products from Kagi, Café Meroka’s is the supplier of the products and Kagi is the reseller of our products. With Kagi as a reseller of Café Meroka products, you are instantly able to buy our products with credit cards, debit cards, cash, checks and money orders from around the world with all the security and safeguards you expect and require. For more information about Kagi, click here How do I buy online with my credit card? You can buy Café Meroka products online using any major credit card or debit card, including Visa, MasterCard, American Express, Discover, Optima, Diner's Club, Carte Blanche, JCB, or Eurocard. Simply add all the items you would like to buy in your shopping cart. In the shopping cart page where all your items appear, click on "Payment Method" and select your credit card type (i.e. "Visa") as your Payment Method from the drop down menu. Then follow the instructions to complete your order. How do I know that my order is secure and information is safe? Kagi utilizes Digital IDs for all secure transactions from established and respected certificate authorities as GeoTrust, Verisign, and Thawte. These certificate authorities ensure that when you order from our Online Order Page using SSL security, your information is safe from interception and alteration. GeoTrust, Verisign and Thawte all offer state-of-the-art, completely dependable security infrastructure. When you place an order at Kagi, if you click on the GeoTrust logo on the left hand side of the order page, you can see a verification of our up-to-date certificate with GeoTrust. This service allows Kagi to operate as a secure site and have the "https" at the beginning of any URL where you enter your personal details on our site. This security feature ensures that this information is not allowed to go outside of Kagi. Additionally we ensure that you are protected by shielding the details of your payment from others and by blanking out all but the last four digits of your credit card number on our receipts. You can feel more secure ordering through Kagi than ordering almost anywhere else on the internet. In addition, Kagi is PCI/Visa CISP compliant. Click here to read more about PCI compliance. How can I join Café Meroka’s Club & mailing list? You can join our mailing list and stay informed about specials, promotions and new products by entering your email address under Join Club Meroka at cafemeroka.com home page. Why is info.kagi.com on my credit card statement and not Café Meroka? When you are purchasing Café Meroka products from our web site at www.cafemeroka.com, you are actually purchasing our products through Kagi. Kagi is our reseller and the financial transaction goes through them. Sometimes when a Café Meroka customer makes a purchase on our website through Kagi, there is often confusion as to the role Kagi plays in the transaction. Kagi is the reseller of our products, however Café Meroka is 100% behind its products and you receive complete support from us. Therefore, when you purchase our products, info.kagi.com will appear on your credit card statement. How do I pay for my online order by check or money order? Simply add all the items you would like to buy in your shopping cart. In the shopping cart page where all your items appear, click on "Payment Method" and select "Check" or "Money Order" from the drop down menu. Then follow the instructions to complete your order. You will then be asked to print out your order and mail it in to Kagi's California address with your check or money order. How do I pay for my online order by wire transfer? Simply add all the items you would like to buy in your shopping cart. In the shopping cart page where all your items appear, click on "Payment Method" and select "Wire Transfer" from the drop down menu. Follow the instructions to complete your order, you will then be given Kagi's wire transfer information and detailed information on how to complete your payment via wire transfer. Please note that there is a US $15 fee for payments made by wire transfer. How do I pay for my online order by cash? Simply add all the items you would like to buy in your shopping cart. In the shopping cart page where all your items appear, click on "Payment Method" and select "Cash" from the drop down menu. Then follow the instructions to complete your order. You will then be asked to print out your order and mail it in to Kagi's California address with cash. How can I make a payment for a wholesale order or custom order? To make a payment for a wholesale order or custom order: Simply add all the items you would like to buy in your shopping cart. In the shopping cart page where all your items appear, click on "Payment Method" and select from a variety of payment options. Kagi allows you to pay via credit card, debit card, check, money order, wire transfer, and even by phone. Please note that all of your personal and payment information is SECURE, as Kagi utilizes VeriSign to ensure the security of all your online transactions. If you have any questions about submitting a payment for a wholesale or custom order, please contact our Customer Service team at service@cafemeroka.com. Does Café Meroka ship products internationally? Yes, we ship products worldwide, for further details please send an e-mail to: service@cafemeroka.com How long will it take for a product to reach me? For most orders, lead time is 2 to 10 business days. For further details click here. For urgent orders, please email service@cafemeroka.com and our Customer Service team will make every effort to expedite the delivery of your order as quickly as possible. What is your refund policy? All refund and return requests for items purchased on our website www.cafemeroka.com are handled through Kagi, Refunds are available within 30 days of product purchase by submitting a Refund Request Form to refund@kagi.com. Click here for information about Kagi's Refund Policy.